What We Collect and Why It Matters
When you open a meritbet account, we collect the information needed to verify your identity, process your transactions, and keep your account secure. That includes your name, email address, date of birth, and payment details connected to methods like PayPal, Venmo, or your Play+ prepaid card.
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We collect this because identity verification is required under applicable state law in eligible states, and because payment processors like PayPal need a verified account holder before any funds move. We also collect device and session data — the browser or app you used, your IP
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address, and time-stamped login records — to detect unauthorized access and keep your account protected. If you contact our support team, we retain that correspondence to resolve follow-up issues. We do not sell your personal data to third parties for advertising purposes, and we do not
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share your payment credentials with any party outside the transaction chain. Data is retained for as long as your account is active and for the period required by applicable state regulations after closure. You can request a copy of your data or ask us to delete
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it by reaching out through the channels listed in the support section below. Availability of this platform depends on local law and is accessible only where state law permits.
Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.