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How meritbet Handles Your Personal Information

Your personal information belongs to you, and we take that seriously. This policy explains exactly what data we collect when you use your meritbet account, how we use it, and how you can request changes or deletion at any time.

Data transparencyYour right to accessSecure account storageClear opt-out pathsUS-based account support
meritbet How meritbet Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you have a question about how your data is used, want to request a copy of your information, or need to update details tied to your PayPal, Venmo, or Play+ account, our support team handles privacy requests directly. We aim to respond to all data-related inquiries within the timeframe required by applicable state law.

Team online

Live Chat

Open the chat window inside your meritbet account to reach a support agent directly. Privacy questions and data requests are handled through the same channel as account help.

Email Support

Send your privacy request to our support address from the email registered to your meritbet account. This helps us verify your identity before making any changes to your data.

Account Settings

Some data updates — like a phone number or linked payment method — can be made directly inside your account settings without contacting support.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

We use industry-standard encryption for data in transit and at rest. Your account is protected by password hashing and, where enabled, two-factor authentication via your registered mobile number. We review access logs regularly and flag unusual login patterns automatically.

Cookies and Tracking We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can manage cookie preferences in your browser settings at any time without losing your account access.
Account Security Your meritbet account uses encrypted storage for all identity documents uploaded during verification. Two-factor authentication adds a second layer tied to your phone, which you can enable inside account security settings.
Data Retention We keep your account data for as long as your account is open, plus the period required by applicable state regulations after you close it. You can request deletion of non-required data at any time by contacting support.
Requesting Changes To correct, export, or delete your personal data, contact us through live chat or email from your registered address. We verify your identity first, then process the request within the legally required window.

Common Questions About Your Data at meritbet

Here are the questions we hear most often about how your personal information is collected, stored, and managed on this platform.

We collect your name, email address, date of birth, and identity documents needed for verification. Payment details linked to PayPal, Venmo, or Play+ are also stored to process transactions.

We do not sell your data to advertisers. We share only what payment processors like PayPal require to complete a transaction, and what state regulators require under applicable law.

Contact our support team through live chat or email from your registered address. We verify your identity first, then provide the data within the timeframe required by applicable state law.

Yes. You can request deletion of non-required data by contacting support. Data required by state regulations for a set retention period cannot be deleted early but will be removed once that period expires.

We use session cookies to maintain your login and analytics cookies to understand site usage. You can adjust cookie preferences in your browser; doing so will not lock you out of your account.

Your account data is retained for the period required by applicable state law after closure. Once that window passes, non-regulatory data is deleted from our systems automatically.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.